Eric Mack makes some fantastic points in questioning some of IBM Lotus’ marketing efforts based on real experience out there in the Knowledge Management space in his post “Lotus Notes/Domino is a dead product”.

I had stopped by to ask if their search technology could crawl a Notes/Domino database. At which point I was told that the company saw no value in creating an add-on for a dead product. “IBM isn’t even here at KMWorld, look around – do you see them anywhere?” I didn’t.

He goes on to say:

I stayed at the vendors booth, convinced them that Lotus Notes is indeed alive and well, and growing, and that they could seize a large opportunity if they integrated support for Notes/Domino into their KM product. I convinced them (I think) to attend Lotusphere in January to see the market for themselves, meet developers who can help them add Notes/Domino support to their product and test the market.

Worth a read, as its a balanced article rather than a cheap shot at Lotus Marketing.

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