Tag: DEX
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What is Digital Employee Experience?
From Customer Experience to Employee Experience We are familiar with the term customer experience? The idea that as customers, we experience a company through our interactions with it. We can think of employee experience in a similar way. The collection of our experiences interacting with our employer over time. These interactions, or touch-points, can be…
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Definitions in the context of a Digital Employee Experience
For those of us who have been involved in the world of internal communications and “intranets” for some time, we have certainly seen plenty of terms come and go! So what are some of the definitions we are seeing in use currently, and where are they taking us? Intranet A corporate portal or set of…