Tag: Employee Experience
-
Fixing boring intranets – Leaders: you’re not leading if you’re not communicating
Leaders can only lead through communication. We can’t delegate this. Leaders need support, yes. Particularly senior leaders of large organisations. They’ve got lots on their plates and we should be empathetic to that. But they can’t have a communications team do this entirely on their behalf. Intranets are boring – Reason #2: Leaders are not…
-
What is Digital Employee Experience?
From Customer Experience to Employee Experience We are familiar with the term customer experience? The idea that as customers, we experience a company through our interactions with it. We can think of employee experience in a similar way. The collection of our experiences interacting with our employer over time. These interactions, or touch-points, can be…
-
Definitions in the context of a Digital Employee Experience
For those of us who have been involved in the world of internal communications and “intranets” for some time, we have certainly seen plenty of terms come and go! So what are some of the definitions we are seeing in use currently, and where are they taking us? Intranet A corporate portal or set of…