Musings

  • Fixing boring intranets – A reality check….?

    Fixing boring intranets – A reality check….?

    Most internal comms teams expect employees to start their day by opening the intranet. Most HR teams expect the intranet to be the single source of truth. Most IT teams see the intranet as a solution looking for a problem, when we already have a tool for that! ? Most employees see the intranet as…

  • What is Digital Employee Experience?

    What is Digital Employee Experience?

    From Customer Experience to Employee Experience We are familiar with the term customer experience? The idea that as customers, we experience a company through our interactions with it. We can think of employee experience in a similar way.  The collection of our experiences interacting with our employer over time.  These interactions, or touch-points, can be…

  • Definitions in the context of a Digital Employee Experience

    Definitions in the context of a Digital Employee Experience

    For those of us who have been involved in the world of internal communications and “intranets” for some time, we have certainly seen plenty of terms come and go! So what are some of the definitions we are seeing in use currently, and where are they taking us? Intranet A corporate portal or set of…

  • CMX Global Connect 2020 — Event Recap

    CMX Global Connect 2020 — Event Recap

    CMX Global Connect — A Virtual Conference for Community Professionals Three weeks have flown past since the first ever 100% virtual CMX Global Connect! Back on April 28 2020, CMX Global Connect was a one-day virtual conference that brought together a truly global community, online. I joined over 2000 other passionate community professionals for 6 hours of…

  • Intranet Reloaded — 4 Key Takeaways

    Intranet Reloaded — 4 Key Takeaways

    Some thoughts after attending Intranet Reloaded from home 2020, and 4 key takeaways. Transforming a two-day physical event into a 100% online experience is no easy task! Kudos to the we.CONECT team — a great job to adapt the format of the physical event. In numbers Over 400 attendees for 2 days, packed with over 20 sessions. Intranet Reloaded Berlin, is the kind…

  • Forget Setting Goals. Make better small decisions

    Forget Setting Goals. Make better small decisions

    Forget setting goals. Just make better small decisions. And trust you will get where you’re meant to be.